Question 1

What is Yummy?

Accepted Answer

Yummy is a meal-kit service that makes everyday cooking easy.

We deliver fresh, pre-portioned, high-quality ingredients directly to your door, along with easy-to-follow recipes.

Our service offers the convenience of home-cooked meals without the hassle of grocery shopping or meal planning.

With Yummy, you can enjoy a variety of delicious dishes every week, tailored to your taste and preferences. No matter who you’re cooking for, our recipe kits make preparing tasty meals at home simple and enjoyable.

Question 2

Can I try Yummy without any commitments?

Accepted Answer

Yes, there are no commitments, and our service is flexible. You can pause or cancel your order at any time.

Testing Yummy’s service is easy—you can order just one box.

After the first delivery, your delivery calendar is active, and you can decide whether you want to receive your box regularly every week and keep it active, or only occasionally and pause some deliveries.

You can always pause specific weeks or all upcoming orders in your Delivery Calendar as needed.

Remember to decide by Tuesday if you want a box for the upcoming week. After this, the orders are locked in, and the ingredients are sourced from our local producers.

Question 3

How does the Yummy membership work? Will I automatically receive a box each week?

Accepted Answer

You manage your orders through your customer profile, deciding when you want or don’t want your delivery. You can choose a set up to fit your needs: receive a box every week or only once in a while when you need it.

With your first order, you’ll receive login details for your Yummy customer profile, where you can conveniently manage your orders.

In your profile, you can edit your box preferences, pause individual deliveries, or terminate the service.

Question 4

What does the Yummy cost?

Accepted Answer

Yummy has 2 different sizes of recipes:

Small: good for 1-2 person households	
• 3 recipes - 1 449 Kč	
• 4 recipes - 1 699 Kč	
• 5 recipes - 1 949 Kč

Large: good for 3-4 person households	
• 3 recipes - 1 849 Kč	
• 4 recipes - 2 099 Kč	
• 5 recipes - 2 349 Kč

The delivery is included in the price.

Question 5

How do I order my first Yummy box?

Accepted Answer

Ordering your first Yummybox is easy and can be done with just a few clicks on the Yummy website.

To start, create your Yummy account and order a first box, which can be done through the homepage. After your first order, you'll gain access to your personal customer page, where you can change your recipes and manage all your orders.

You'll receive a confirmation email as soon as your order is complete. An official order confirmation and payment link will be sent to you via email within two business days.

If you need assistance with your order, our customer service team is happy to help. You can find the contact details at the bottom of the Yummy website.

Question 6

Is Yummy more expensive than the grocery store?

Accepted Answer

It’s challenging to compare Yummy to food made from store-bought ingredients based on price alone.

A Yummy box is, above all, a service that simplifies everyday life, where the price includes much more than just the ingredients for tasty meals.

In the food box, you receive versatile and delicious meals designed by professional chefs. The instructions are clear and easy to follow. The freshly sourced ingredients are measured for the recipe's needs, leaving no food waste. This way, you pay only for what you need and avoid waste.

By choosing Yummy, you save both time and effort since you don’t have to plan meals, search for recipes, or shop for ingredients.

The time saved and the convenience offered by Yummy are hard to quantify in monetary terms.

Question 7

What are the benefits of ordering Yummy?

Accepted Answer

Yummy offers many benefits that can make everyday life easier and cooking more enjoyable. Here are some key advantages:

•	Time-Saving: Yummy delivers all the necessary ingredients directly to your home, saving you the time you’d spend planning meals and grocery shopping. This is especially helpful for busy families or working individuals.

•	Diverse Meals: Yummy provides a wide range of recipes, adding variety to your meals and inspiring you to try new flavours and dishes. This is great if you usually stick to the same recipes.

•	Ease and Convenience: Yummy’s meal kits include pre-measured ingredients, making cooking simple and hassle-free. This also helps reduce food waste since the portions are precisely measured to fit the recipe.

•	Healthiness: Yummy offers healthy and balanced meal options, helping you maintain a nutritious diet.

•	Flexibility: Yummy allows you to choose the number of meals and delivery schedule, making it easy to tailor the service to your needs.

•	Learning New Skills: Yummy’s step-by-step recipes are clear and easy to follow, even for beginners, helping you develop your cooking skills.

•	Eco-Friendliness: Yummy minimises food waste and uses locally sourced, eco-friendly ingredients whenever possible, making it a better choice for the environment.

•	No More Meal Planning Stress: With Yummy, meal planning and grocery shopping are taken care of for you, so you don’t have to stress about what to cook.

•	More Quality Time Together: Yummy simplifies the cooking process, freeing up time for you to enjoy meals with your family and create special moments together.

•	Fewer Impulse Purchases: Since Yummy provides everything you need for your meals, you will do less trips to the grocery store. This can help you avoid impulse buys, helping you to save money and eat a healthier diet.

FAQ

How Yummy works?

Service promise

Payment and discounts

Ingredients

Customer profile

Recipes and food preparation

Delivery

Win Yummy meals worth up to CZK 109,000!

Win Yummy meals worth up to CZK 109,000!

How Yummy works?

What is Yummy?

Can I try Yummy without any commitments?

How does the Yummy membership work? Will I automatically receive a box each week?

What does the Yummy cost?

How do I order my first Yummy box?

Is Yummy more expensive than the grocery store?

What are the benefits of ordering Yummy?

Service promise

What is the Yummy promise?

What if some ingredients are missing from the Yummy box or are damaged in transit?

Payment and discounts

How do I pay for my first order?

When will the purchase be debited from my account?

What payment methods does Yummy accept?

How safe is it to pay with a card?

Ingredients

Where can I find the nutrition information for the recipes?

Where do your ingredients come from?

How can I check allergen information?

Who oversees the quality of the ingredients used?

How long do the ingredients stay fresh?

How to store individual ingredients?

How do I store my ingredients fresh before cooking?

How are the portion sizes measured?

What if the ingredients in my box are spoiled or damaged?

Customer profile

What is the customer profile used for?

How can I manage my orders and delivery?

Where can I find my order history?

How do I change my delivery address and phone number?

How can I pause my orders?

How do I cancel my membership?

Recipes and food preparation

How does recipe recommendation work based on taste profiles, and what if I decide to choose a different option?

Can I choose the recipes myself?

How are the recipes developed?

What equipment do I need to prepare the recipes?

Do I need something from my own pantry to prepare recipes?

How long do the ingredients stay fresh?

Do you offer vegetarian and vegan options?

Do you offer gluten-free, dairy-free, or nut-free options?

Delivery

Does the price also include delivery?

Which cities do you deliver to?

Why are there various slots and 2 delivery days?

Can I narrow down my delivery window?

How does the food in the box stay fresh in transit?

How long can my box stay outside?

Is my box packaging recyclable?

Win Yummy meals worth up to CZK 109,000!

Win Yummy meals worth up to CZK 109,000!